FROM OUR FRIENDS AT EXPERIENCEPOINT We’ve written numerous posts on how design thinking can help HR teams with a variety of challenges. Judging by recent
I hear at least one of these daily….. Why is there so much pain and agony in hiring new employees? They interviewed perfectly, then turned
Business Learning: Did the 10 in 70-20-10 become 10 because it just sucked so badly? My good friend and fellow Celemi facilitator, James Van Der Westhuizen,
This week’s article continues on the topic of interviewing. Katherine Burik, discusses the process of putting together an interview strategy. A good job interview is more than
Also known as the Interview Doctor, Katherine Burik is part of the Aegis team specializing in interview techniques that produce outstanding hiring results. We are proud to
From time to time we have a guest blogger. This week our guest is Eric Camulli, Vice President of Marketing and Product Management at 7 Signal in Akron, Ohio.
I have long held that customer service is first and foremost a leadership activity, not a front-line activity. This, of course, is counter-intuitive. We think
In this final video series with The Corporate University at Kent State Stark, I interviewed Riley Lochridge, then, President and CEO of ComDoc. We talked about how
How do you get high-quality products? With high-quality associates, of course! The third video in my CEO project series with The Corporate University at Kent State Stark discusses how
I spent many years in the U.S. Army as a Chief Warrant Office 3 (CW3). I have heard over and over again that leading in
When we think of succession planning, we normally think of the CEO when they retire. And, we think about it too late. But succession planning
Using Table Top Business Simulations™ Lecture. Testing. Prototyping. Modeling. Practice. Rehearsal. Beta. The best way to learn and practice a complex set of tasks and
