Turning Conflict Into Collaboration

Conflict is natural within the workplace and a predictable part of working with others. Unresolved conflict negatively affects morale, motivation, communication, attitudes, and productivity.   Conflict handled appropriately can lead to positive, cooperative situations.

• Maintain Your Cool in Difficult Situations
• Learn Valuable Communication Skills for Conflict Resolution
• Become Aware of Your Conflict Style Using the Thomas Kilmann Conflict Inventory
• Utilize Five Strategies for Conflict Resolution
• Find Out How to Minimize the Negative Aspect of Difficult Situations and Turn Conflict Into a Positive Outcome

Training is offered in a half day or full day session at your organization or facility. It is also offered several times during the year as an open enrollment program.

For additional information, contact sue@A360C.Com