Conflict is natural within the workplace and a predictable part of working with others. Unresolved conflict negatively affects morale, motivation, communication, attitudes, and productivity. Conflict handled appropriately can lead to positive, cooperative situations.
Maintain Your Cool in Difficult Situations
Learn Valuable Communication Skills for Conflict Resolution
Become Aware of Your Conflict Style Using the Thomas Kilmann Conflict Inventory
Utilize Five Strategies for Conflict Resolution
Find Out How to Minimize the Negative Aspect of Difficult Situations and Turn Conflict Into a Positive Outcome
Training is offered in a half day or full day session at your organization or facility. It is also offered several times during the year as an open enrollment program.