This week's article continues on the topic of interviewing. Katherine Burik, discusses the process of putting together an interview strategy. A good job interview is more than asking questions You posted the job. You have resumes. Three candidates arrive on Monday....
Also known as the Interview Doctor, Katherine Burik is part of the Aegis team specializing in interview techniques that produce outstanding hiring results. We are proud to be featuring one of her articles this week. "Terrible" is such an awful word. I don't mean to...
From time to time we have a guest blogger. This week our guest is Eric Camulli, Vice President of Marketing and Product Management at 7 Signal in Akron, Ohio. Meetings. We need them but we hate them. Why? Because we neither know how to run them nor...
I have long held that customer service is first and foremost a leadership activity, not a front-line activity. This, of course, is counter-intuitive. We think customer service stays with the person delivering the service such as the nurse, waiter, sales associate or...
In this final video series with The Corporate University at Kent State Stark, I interviewed Riley Lochridge, then, President and CEO of ComDoc. We talked about how trust, accountability, and how learning from our mistakes makes us better leaders....
How do you get high-quality products? With high-quality associates, of course! The third video in my CEO project series with The Corporate University at Kent State Stark discusses how to maintain high-quality within the organization. I...
I spent many years in the U.S. Army as a Chief Warrant Office 3 (CW3). I have heard over and over again that leading in the military is easy compared to the leading in the civilian world. I cannot disagree more. In 2009, working a project with The Corporate...
When we think of succession planning, we normally think of the CEO when they retire. And, we think about it too late. But succession planning is the perfect opportunity to be proactive and consider the challenges your successor will need to prepare for, both...
Using Table Top Business Simulations™ Lecture. Testing. Prototyping. Modeling. Practice. Rehearsal. Beta. The best way to learn and practice a complex set of tasks and skill building is to simulate. Table Top Business Simulations™ gets participants off the...
MEETINGS! What causes you to run INTO a burning building as fast as you can, pulling your hair out and praying for your own demise? Someone scheduled a meeting! We've all been there..... Stop thinking the word “meeting” and ask WHY people are so fed up and...