Turning Conflict Into Collaboration

This program focuses on three major areas:

1. Understanding Your Personal Conflict Style: Participants will dive deep into how they personally deal with conflict. By becoming more self-aware, they’ll be better equipped to handle difficult situations both in the workplace and in their personal lives. This is facilitated through the Thomas Kilmann Conflict Mode Indicator assessment, a well-known and respected tool used to identify individual conflict-handling styles.
2. Rethinking Conflict: Rather than viewing conflict as something to avoid, the workshop redefines conflict as a problem to solve. It encourages participants to see conflict as an opportunity for growth and problem-solving, rather than just a negative experience.
3. Conflict Resolution Strategies: The program focuses on de-escalating emotions, identifying the root causes of conflict, and then working through effective problem-solving strategies. Participants will learn practical, hands-on techniques for reducing and resolving conflict, making this training applicable in both professional and personal settings.

Turning Conflict into Collaboration is highly interactive. Throughout the workshop, participants will engage in exercises that help bring conflict to life in meaningful, practical ways. By the end of the program, they will have gained valuable insights into de-escalating emotionally charged situations and resolving conflicts in a productive manner.

This program applies to anyone in the office—whether you’re a senior leader, a manager, or an individual contributor. Everyone can benefit from learning how to manage conflict, which can positively affect communication, motivation, and productivity within the team.

• Maintain Your Cool in Difficult Situations: Learn strategies to de-escalate tense situations and keep emotions in check.
• Develop Valuable Communication Skills for Conflict Resolution: Improve your ability to communicate effectively in conflict situations.
• Understand Your Conflict Style: Take the Thomas Kilmann Conflict Mode Indicator assessment to discover your personal conflict-handling approach.
• Turn Conflict Into a Positive Outcome: Learn how to minimize the negative aspects of conflict and turn it into a growth opportunity for individuals and teams.

Business simulations are the bridge between classroom learning and real-life challenges. They are a hands-on learning method that imitates the real world, allowing your people to practice and improve their business acumen in a safe, risk-free environment. The benefits include:

• • Enhanced problem-solving capabilities.
  • Enhanced ability to achieve win-win outcomes in challenging negotiations.
  • More effective and timely resolution of disputes, minimizing disruptions.
  • Stronger relationships built on trust and mutual understanding through clear communication and compromise.

Training is offered in a half-day or full-day format, either at your organization or facility. The practical insights and skills gained from this workshop can be applied to both professional and personal life, making it a versatile and valuable training experience for everyone. Whether you opt for a half-day or full-day session, the Turning Conflict into Collaboration workshop is designed to give participants the tools they need to manage conflict, improve communication, and foster a healthier, more productive work environment.

For additional information, contact sue@A360C.com.